At Excel Carpet Care, we are a family-run team offering domestic carpet cleaning across East Sussex and parts of Kent. We clean carpets, rugs and upholstery, choosing the method to suit the fibres and how much cleaning they need. Our products are child and pet-friendly, and with our low-moisture carpet clean, you can walk on the carpets straight away in normal footwear. If you are unsure what your carpets need, we are always happy to advise.
Our domestic carpet cleaning covers fitted carpets throughout your home, including living rooms, bedrooms, hallways, stairs and landings.
You can also ask us about upholstery cleaning for sofas, armchairs and dining chairs, along with rug cleaning and leather cleaning and restoration. Let us know what needs cleaning when you get in touch.
We use three main cleaning methods, choosing one to suit the carpet fibres, construction and level of soiling. Low-moisture dry cleaning means carpets can be walked on almost straight away. Hot water extraction gives a deeper rinse where suitable, while encapsulation cleaning is another option for busy areas where a quick turnaround matters.
Our dry clean starts with counter-rotating brushes and a strong vacuum to lift compacted dirt from the fibres. We then brush natural-source cleaning sponges through the carpet to absorb the remaining dirt and odours, before removing them with a final vacuum.
We choose products that are child and pet-friendly when used as directed, with low odour and low VOCs. We favour natural-source ingredients where possible.
While we work, it helps to keep children and pets in another part of the house so we can keep the area clear.
For pet accidents, we aim to treat the source of the smell rather than cover it with fragrance. If the odour has reached the underlay, lifting and treating the affected section may be advised. We will explain the options and what results you can expect. Our guide to pet stains on carpets explains what to do when an accident happens.
Our advanced stain removal tackles stubborn marks, including red wine, grease and pet accidents. Results depend on the stain, the carpet fibres and any treatments already tried. Some marks can be permanent, so we will explain what is realistic before treatment begins.
For busy homes, stain protection can help liquids stay on the surface for longer, giving you more time to blot them up. Spills still need prompt attention. For advice on dealing with spills at home and when to call us, read our blog post on how to get stains out of carpet.
We agree on an arrival time in advance and let you know when we are on the way. Before we arrive, please clear smaller items off the floor and move any fragile ornaments nearby. You do not need to empty the whole room. If larger furniture needs moving, let us know when you book so we can discuss what is practical.
We use corner guards to help protect paintwork and keep doorways clear while we work. We clean each room carefully, paying attention to edges and areas that get the most foot traffic, then put back any furniture we have moved. If an area needs extra attention, we explain why and what results you can expect.
Most homes benefit from domestic carpet cleaning every 12 to 18 months. In busy households with children or pets, areas that get the most use may need cleaning every 6 to 12 months. Bedrooms and spare rooms can often wait longer if they are used less. Removing built-up dirt can also help protect the fibres and keep your carpets in good condition for longer.
If your hallway, stairs or living room carpet still looks grey after vacuuming, it may be time for a professional clean. WoolSafe also has useful care tips for wool carpets and rugs to help you look after them between visits.
When you call, you speak to someone who knows the cleaning work. We explain what will suit your carpets, discuss the results you can expect and keep your home tidy while we work. Our work is backed by a satisfaction guarantee.
We also reuse containers to cut waste and use water-saving cleaning methods. Alongside carpets and upholstery, we look after other surfaces in the home, with hard floor cleaning, tile and grout cleaning and natural stone restoration available.
Tell us which rooms need cleaning and if you would like rugs or upholstery included. We will give you a free quote.
We clean your carpets and any rugs or upholstery you have booked, then put back any furniture we have moved.
We arrange an arrival time in advance and let you know when we are on the way.
Before we leave, we explain any drying time needed and when you can use the carpets again.
We check the carpet fibres and condition, and discuss any stains before choosing the cleaning method.
We provide domestic carpet cleaning across East Sussex and parts of Kent, including Brighton, Eastbourne, Hailsham, Hastings, Tunbridge Wells, Uckfield, Seaford, Newhaven, Peacehaven and Saltdean, plus surrounding towns and villages. If you are unsure whether we cover your area, just ask.
Call 07849 679050 or get in touch for a free, no-obligation quote. Tell us which rooms need cleaning and if you would like rugs or upholstery included. We are happy to discuss any stains or concerns and advise on what would suit your carpets.
In England, a landlord cannot require a tenant to pay for professional carpet cleaning, but carpets should be returned to the same standard of cleanliness as at check-in. Their condition, fair wear and tear and the risk of a deposit deduction will help determine whether booking a clean is worthwhile.
A peeling leather sofa may be repairable, but it depends on the material and the extent of the damage. This guide explains the difference between damage to a leather finish and the breakdown of bonded or faux leather.
